Our company is a manufacturer of energy-efficient window systems. In order to expand the sales channel and more extensively address energy efficiency issues throughout Ukraine, we needed a modern IT solution that would minimize the time spent on processing of all transaction stages. Comprehensive software should have allowed our customers to effectively choose the window system within one visit to a dealer, get a loan and start the compensation process under the IQ Energy program.
The Linoza team provided us with consulting services in building such a business model, implemented its procedural part in practice, which accelerated the organization of the sales channel. The software with an intuitive interface was developed specifically for our tasks. Automation of the process, which was carried out by the developers of the Linoza company, gave us a streamlined mechanism for reaching a new level in customer service. In addition, the time expenditures were reduced, and, thanks to the author’s solutions of Linoza Task Tracker and Linoza CRM, it became possible to have a clear vertical and horizontal control within the dealer network.
In a short time, we received a ready-made exclusive software product that helps us to conduct high-quality transactions and serve our customers, also allowing us to communicate among all the participants in the transaction, company divisions, and a significant number of dealers throughout Ukraine. In addition, the software works on all devices that have a browser.
The Linoza team works quickly, efficiently, creatively, deeply delving into the process. Thanks to consulting and software that Linoza has developed for us, we have gained a significant competitive advantage and brought a completely new product to the market of energy-saving technologies. Our successful collaboration is continuing to this day.